Effective Date: 04/08/2025
This Privacy Policy explains how iMediate, operated by Lanchester R&D, collects, uses, and protects your personal information. By using iMediate, you agree to the practices described below.
App and Company Name
This Privacy Policy applies to the mobile application and platform iMediate, operated by Lanchester R&D.
Website
This policy is available on our official website: https://www.imediate.im
Primary Audience
iMediate is designed for parents, co-parents, mediators, and legal professionals managing shared parenting responsibilities. Users must be 13 years or older.
Personal Information
- Name
- Email address
- Phone number (optional)
- Co-parentās phone number (optional)
Device & Technical Information
- IP address
- Device type and operating system
- App usage statistics (for analytics purposes)
Calendar Access
With user permission, we access calendar events to sync and manage parenting schedules.
Account Creation
Users create an account via:
- Apple Sign-In
- Google Sign-In
Messages via WhatsApp
If users connect their WhatsApp account, messages sent through the WhatsApp API are securely stored. This enables features such as message history, documentation, and AI-assisted event creation.
Messages may include child-related information, such as schedules, handoffs, and activities (see Section 6).
We use collected data to:
- Improve app performance and user experience through anonymized analytics
- Enable co-parenting coordination through structured messaging and scheduling
AI-Generated Calendar Events
When WhatsApp messages are received, our AI may automatically parse and generate relevant calendar events or reminders. These are securely held until the user next opens the app, at which point they can review and add them to their calendar.
We do not store or reuse message data beyond its intended purpose.
We do not use personal data for advertising.
Data Storage
All user data is securely stored using Supabase infrastructure.
Encryption
All data is encrypted:
- In transit (via HTTPS)
- At rest (according to Supabase encryption standards)
Third-Party Services
We may share data with the following services only to deliver user-authorized features:
- WhatsApp API (for messaging)
- ChatGPT (for AI-powered responses)
We do not sell or share user data with third parties for marketing or profiling.
Data Deletion
Users may delete their account and all associated data at any time through the app or by contacting support.
Opting Out of Message Storage
Users who wish to opt out of WhatsApp message storage or request deletion of stored messages can email us at info@imediate.im. Upon request, we will delete stored messages and disable AI-generated calendar features for that user.
Data Export
Users may request an export of their message logs by contacting support.
Feature Opt-Out
Users can manage permissions and opt out of:
- Calendar syncing
iMediate does not collect data directly from children. All child-related information (e.g., name, school schedule, custody details) is entered by a parent or legal guardian or appears within messages exchanged between verified users.
Message-Based Child Data
Messages may include information about children such as parenting schedules, activity handoffs, or care instructions. These messages are securely stored to support:
- Court-ready documentation
- Shared record-keeping
- AI-assisted scheduling features
We stress that:
- We do not access, analyze, or sell this message content
- It is stored only to serve the verified users involved
- Data is encrypted and restricted to authorized users only
Child Data Protection
Whether manually entered or message-based, all child-related data is:
- Encrypted
- Never shared or processed for profiling
- Accessible only by verified parent(s) or legal guardian(s)
Compliance
iMediate complies with applicable privacy laws, including:
- GDPR (General Data Protection Regulation ā EU)
- Dutch AVG (Algemene verordening gegevensbescherming)
- CCPA (California Consumer Privacy Act), where applicable
Privacy Contact
For privacy-related questions or data requests, contact our Data Protection Officer (DPO):
š§ info@imediate.im
Policy Updates
We will notify users of material policy changes via in-app alert or email. The most current version is always available at: https://www.imediate.im
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